CVE-2025-2776

Description

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

Scoring

• CVSS: 9.3 (CRITICAL, 3.1)
• EPSS exploitation probability: Not yet available
• EPSS percentile: Not yet available

CISA KEV status

• Added to KEV: 2025-07-22
• Remediation due date: 2025-08-12
• Known ransomware campaign use: Unknown

Weakness types (CWE)

• CWE-611

References

• https://documentation.sysaid.com/docs/24-40-60
• https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/
• https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2776

More from SysAid

• CVE-2025-2775 — SysAid On-Prem
• CVE-2023-47246 — SysAid Server